FAQ

Introduction

Q1:Why choose JIXIANG?
We wish to be your One-Stop Auto AC Parts supplier and make your job and life easier and happier. Not only do we offer you auto parts of better quality and price than your what you would expect, but we also provide your market and sales suggestions for your reference. Our mission is to provide integrated automotive air conditioning resources for professional, efficient service.
Q2.How is quality assured?
All our processes strictly adhere to TSI-/TS:16949 procedures, and we have one year's quality warranty against B/L issue date. If the product does not work properly as described and is proven to be at our fault, we will provide exchange services for the same item.
Q3:If we don't find what we need on your website, what should we do? Do you make custom auto A/C parts?
You can send photos and drawings of the products you need by email, we will check if we have them. We develop new models every month, and some of them maybe not updated on our ali-site in time. Or you can send us sample by DHL/TNT, we can develop the new model specially for you.
Q4:Can I buy 1 piece of each item to test the quality?
Yes, we are pleased to send you a sample to test the quality if we have stock for the item you need. We're confident that once you have it in your hand, you will be very satisfied in its quality.
Q5: How to order and make payment?
We will send a proforma invoice to you and you can pay via T/T bank transfer, L/C , WESTION UNION, ESCROW, PAYPAL and Aliexpress.
Q6: What will you do if you find that our bank account is different than before?
Please don't send the payment and you need to double check with us (refer to our bank account statement that both sides signed),
Q7: What is your Minimum Order Quantity?
Different products have different MOQ, but we can sell in lower quantities if we have stock available of the model you need.
Q8: What about delivery time?
If we have stock of the item you need, we can send goods to you within 3 working days after payment is received. If we don't have stock, different products' production time is different. Generally, it takes 10 to 40 working days.
Q9: What about shipping?
We can ship in smaller batches by air/express or larger orders by container through our agent or our own. To your advantage, we're located in Ningbo, which is China's best seaport!
Q10: What's your agency/distributor policy focused on auto AC parts?
We have too many different policies according to target markets, so please send emails for detailed discussions or we can talk face to face.

  • Title:
    FAQ